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COMPANY

SEP 15, 2022

Using Technology and Design to Enhance Your Gemini Credit Card Experience

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Personal finance is increasingly at our fingertips, whether through banking and investing apps on our phones or debit and credit cards in our wallets. At Gemini, we believe that a focus on well-designed technology can enhance your financial experience by creating simple, intuitive, and easy-to-use tools.

The intersection of design and technology has played an important role in the development of the Gemini Credit Card,1 and we are continually iterating to ensure we design a delightful crypto rewards credit card journey for our users.

Upgrading Your Transaction Experience

Over the past month, we have been particularly excited about a redesign of the Gemini Credit Card’s Transactions and Rewards experience.

Disbursing credit card rewards at the moment you swipe your card can be complex. For example, when you visit a restaurant and leave a tip, you have effectively swiped your card twice, once for the original bill and once for the tip amount. On other credit cards, these two swipes may not be apparent to you because when the transaction finally settles, you’ll only see a single amount — the original billed amount plus the tip amount. However, when using the Gemini Credit Card, where you immediately earn crypto back on your purchases,2 you’ll receive two rewards.

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Prior to our redesign, it was difficult to determine that the two rewards came from the same purchase. Now, when you click “View rewards” in the Gemini app, and view any individual reward, related transactions are grouped together. You can see all of the component rewards for a transaction’s “lifecycle” as one holistic transaction.

Our real-time credit card rewards innovation also ensures that you never lose rewards you’ve earned, even when a transaction is reversed or settled for a lower amount.3 When a transaction is modified, a rewards adjustment is implemented. While you’ll keep your excess crypto rewards from the original transaction, future rewards will be paused until the excess is covered by the next transactions. If the value of your earned crypto increases you don’t have to worry about having your rewards clawed-back if the transaction is modified down the road.

Not only have we made our crypto credit card rewards easier to understand and more intuitive, Gemini Credit Card users will also notice that we now include merchant logos and customer-friendly merchant names in both the Transactions and Rewards screens.

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Design Is Central to Product Success

Our unique focus on usability is central to ensuring our products solve user needs and minimize friction.

Merging design and technology has allowed us to build a delightful end-to-end crypto credit card experience, from the sleek metal card designs to simple and secure access to all your credit card information through the Gemini app.

Apply for the Gemini Credit Card today!

But, we’re not done! We will continue to iterate on our Gemini Credit Card user experience to ensure we remain at the forefront of personal finance innovation. We love to hear directly from our users on how we can make our products even better. Drop us a note by emailing us at support@gemini.com.

Onward and Upward!

Marcus Skala, VP Design
Jorge Vasquez, VP Neo Banking

1 A Gemini Mastercard® issued by WebBank.
2 Some exclusions apply in which rewards are deposited when the transaction posts.
3 If a credit is issued to your account, the original U.S. dollar amount of rewards associated with that credit will be deducted from the amount of rewards associated with the next transaction(s). See Rewards Program Terms for further details.

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